FAQ

Does the fountain really work without a cord?

Yes. It runs on a built-in rechargeable battery. You only plug it in to charge, using the included USB cable.

How long does a charge last?

It depends on how often your cat drinks. The motion sensor only runs the pump when your cat is nearby, which helps the battery last between charges.

How big is it?

It holds 3.2L of water, so you'll refill less often. It's a good size for single and multi-cat homes.

How do I clean it?

Rinse the stainless steel top and basin weekly with warm water and mild soap. Replace the filter every 2 to 4 weeks, depending on how many pets use it.

Is it loud?

No. The pump is designed to be whisper-quiet, so it suits bedrooms and shy cats.

Will my cat use it?

Many cats prefer moving water to a still bowl. Give them a few days to get curious. If it doesn't work out, you're covered by our 30-day money-back guarantee.

How does the 2-fountain deal work?

Add 2 or more fountains to your cart and 20% comes off automatically at checkout. No code needed.

Is shipping free?

Yes, shipping is free on every order. See our Shipping & Returns page for details.

Still have a question?

We're happy to help. Get in touch.